FAQ

Frequently Asked Questions

 

How hard is a stair lift to install?

  • AmeriGlide stair lifts are designed for homeowner installation. It normally takes 1-3 hours for your first stair lift installation. If desired, you may contract with us to install the stair lift for $550 in most cases. Installations on concrete, tile, or steel stair cases are more expensive.

What kind of warranty do AmeriGlide stair lifts come with?

  • New AmeriGlide Stair Lifts come with a 2 year warranty on parts and drivetrain. Factory Reconditioned and Used AmeriGlide Stair Lifts come with a 1 year warranty on parts and drivetrain. Batteries have a 30-day warranty. We are so confident of the quality of these stair lifts that we provide the best warranties in the industry!

How much room is required to install a stair lift?

  • The track on an AmeriGlide stair lift takes up 11.5 inches of your staircase. When folded up, the stair lift uses 14 inches of space, except on HD units which have seats that don't fold. If your staircase is less than 36 inches wide, it is recommended that you sit the user in a chair that is up against a wall, and measure the distance from the wall to the user's knees. Once this information is forwarded to us we can assist you with determining if you have enough room to use your stair lift. 

  • In order to ensure that your AmeriGlide Straight Stairlift installation goes smoothly, it is imperative that proper and accurate
    measurements are provided. If you have any questions, or would like some assistance with measuring your staircase, please
    give us a call at .

     
      1. Overall Length

    Stand at the top of your stairs, extend your tape measure until it is laying on all the stair treads and the tip of the tape measure is touching the landing at the bottom of the steps.

      1. Top Stair to Bottom Stair

    Stand at the top of your stairs, extend your tape measure until it is touching the edge of the bottom step.

      1. Staircase Width

    Measure the width of your staircase and enter the measurement.

      1. Bottom Clearance

    If there is a wall or a door at the bottom of the steps, measure from the bottom step to the wall.

      1. Rise of One Step

    Measure from the top of a step to the very next step down.

      1. Tread Depth

    Measure from the front of one step to the front of the kickplate.

      1. Diagonal

    Measure from the front of one step to the front of the next step down.

      1. Top Clearance

    Measure from the top step to the door, wall, or other obstruction at the top of the stairs.

How much weight is the stair lift capable of carrying?

  • Most AmeriGlide stair lifts have a lifting capacity of 300 lbs. Some Heavy Duty Stair Lifts have a 500 lb. weight capacity. Each stair lift is designed for use by one person at a time.

How much will it cost to maintain the stair lift and have it serviced?

  • The AmeriGlide stair lift needs very little maintenance - just a light greasing of the track every 6 months will keep it running smoothly.

Are AmeriGlide stair lifts safe?

  • AmeriGlide stair lifts comply with standards and codes established by the American Society of Mechanical Engineers (ASME), Intertek (ETL), and the Underwriters Laboratories (UL).

    Safety Features Included with Every AmeriGlide Stair Lift:

    • Footrest safety sensor to stop the stair lift should it strike anything on the stairway.
    • Swivel safety switch to insure that the stair lift seat is in the proper position before lifting.
    • Safety belt attached to seat for occupant safety. Cable tension safe guards insure that the lift will stop if the cable loses tension.
    • Limit switches shut the stair lift off in the same place at the top and bottom of stairs automatically.
    • Pressure controls make sure that the stair lift stops motion as soon as the controls are released.

    Read more about safety standards and certifications that apply to AmeriGlide stair lifts and wheelchair lifts.

Can disabled U.S. veterans receive monetary assistance from the government towards the purchase of a stair lift or other mobility devices?

  • In many cases, yes. The Department of Veterans Affairs does offer cash grants to some veterans for mobility devices. For additional information on this topic, Veterans Seeking Assistance from the VA: The Department of Veterans Affairs has three programs that give cash grants to qualified veterans with disabilities for safety improvements in the home.
    • The Home Improvements and Structural Alterations (HISA) grant can be used for improvements such as wheelchair ramps and door widening, lowering kitchen and bathroom counters and sinks, installing elevators and stair lifts, and many more. Maximum grants are currently $4,100 for veterans with a 50 to 100 percent service-connected disability, or $1,200 for veterans with disabilities that are not service related.
    • The Specially Adapted Housing (SAH) grant can be used to make significant changes to housing that will assist eligible veterans in functioning independently in their own homes. The maximum grant, currently $50,000, is available to veterans who have a permanent and total disability (blindness or loss of limbs) as a result of military service.
    • The Special Home Adaptation (SHA) grant can be used for any home improvement that can help veterans with service-connected disabilities increase mobility throughout their homes. Maximum grants are currently $10,000 and are available to veterans who have permanent and total disability (blindness or loss of limbs) as a result of military service.

    A qualified veteran can receive both an HISA grant and either an SAH or SHA grant. For more information, call 1-800-827-1000 or go to the Veteran's Affairs website.

How can I pay?

  • We accept all major credit cards: Visa, MasterCard, Discover; and PayPal