FAQ

Frequently Asked Questions

Essential Oil Candles – FAQ Sheet


General Questions

 

1. What are essential oil candles?

Essential oil candles are made with natural plant-derived oils that provide therapeutic benefits through aromatherapy when burned.


2. How do essential oil candles work?

As the candle burns, the heat releases the essential oils into the air, allowing you to inhale their natural aroma and enjoy their wellness benefits.


3. Are essential oil candles better than synthetic fragrance candles?

Yes! Essential oil candles offer natural scents and therapeutic properties without synthetic chemicals that may cause headaches or irritation.


4. Are essential oil candles safe?

When used properly, they are safe. Ensure you burn them in a well-ventilated area, trim the wick before each use, and never leave a candle unattended.


5. How long should I burn an essential oil candle?

For best results, burn for 1–3 hours at a time to evenly distribute the scent without overheating the oils.

 

Health & Wellness Benefits


6. What are the health benefits of essential oil candles?

They can promote relaxation, reduce stress, improve focus, uplift mood, and even support sleep. Some scents also have antibacterial and air-purifying properties.


7. Can essential oil candles help with anxiety and stress?

Yes! Scents like lavender, chamomile, and frankincense are known for their calming effects and stress reduction.


8. Do they help with sleep?

Yes! Lavender, sandalwood, and cedarwood are commonly used to create a relaxing atmosphere that promotes better sleep.


9. Can they boost focus and productivity?

Absolutely! Scents like rosemary, peppermint, and lemon are known for their ability to enhance concentration and mental clarity.


10. Are essential oil candles good for headaches?

Yes, peppermint and eucalyptus essential oils can help relieve headaches and tension when diffused through a candle.


11. Can they improve mood and reduce depression?

Yes! Citrus scents like orange, lemon, and bergamot are uplifting and can help improve mood.


12. Do they help with respiratory issues?

Yes! Eucalyptus and tea tree essential oils can open airways, making breathing easier, especially when you have congestion.

 

Common Scents & Their Benefits


13. What are the most common essential oil scents used in candles?

Popular choices include lavender, peppermint, eucalyptus, vanilla, citrus (lemon, orange, grapefruit), sandalwood, and chamomile.


14. What does lavender essential oil do?

Lavender promotes relaxation, reduces stress, improves sleep, and helps with anxiety.


15. How does peppermint essential oil help?

Peppermint is refreshing, boosts energy, relieves headaches, and helps with focus.


16. What are the benefits of eucalyptus essential oil?

Eucalyptus clears congestion, promotes respiratory health, and provides a spa-like refreshing aroma.


17. What does sandalwood essential oil do?

Sandalwood has a warm, woody scent that promotes relaxation, reduces stress, and enhances meditation.


18. How does citrus essential oil affect mood?

Citrus oils like orange, lemon, and bergamot are uplifting, energizing, and great for boosting happiness.


19. Is chamomile essential oil good for relaxation?

Yes! Chamomile has a calming, soothing effect, making it great for reducing stress and promoting sleep.


20. How effective are essential oil candles compared to diffusers?

Candles provide gentle aromatherapy, but diffusers can deliver a more concentrated scent. However, candles add ambiance and warmth, making them perfect for relaxation.

 

Shipping, Payment & Refunds

 

21. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), Apple Pay, and Google Pay.

 

22. Do you offer international shipping?

Yes, we ship within the United States and Internationally. For international orders, please check our shipping policy or contact us.

 

23. How long does shipping take?

Orders are typically processed within 1 business days. Standard shipping takes 3-5 days, while expedited shipping options are available at checkout.

 

24. How much does shipping cost?

Shipping costs vary based on location and order size.

 

25. Do you offer local pickup?

No! We do not offer local pickup at this time.

 

26. What is your return/refund policy?

We accept returns for unused and unopened candles within 5 days of delivery. If your candle arrives damaged or defective, please contact us within 10 days for a replacement or refund.

 

27. Do you offer refunds for used candles?

Unfortunately, we cannot accept returns on used candles for safety and hygiene reasons. However, if you’re unhappy with your order, please reach out, and we’ll try to make it right!

 

28. What should I do if my order arrives damaged?

If your candle arrives broken or defective, please email us with photos of the damage, and we’ll send a replacement or offer a refund.

 

29. Can I cancel my order after placing it?

Orders can be canceled within 1 hours of purchase. After that, we begin processing and may not be able to cancel it.

 

30. How can I track my order?

Once your order ships, you will receive a confirmation email with tracking details. You can also track your order on our website under “Order Tracking.”